Terms and conditions
These terms apply to all bookings, both rooms and pitches.
Arrival and departure
Self check-in from 15:00 on the day of arrival.
Check-out by 10:00 on the day of departure.
How to get the best rate
Book directly on this website with the «Book» button.
You can also write to reservation@locanda-arguta.it or call +39 333 761 4660. We answer booking requests from 8:00 to 20:00.
What is my credit card for?
When you book, your card is checked with a pre-authorisation, the system used by accommodation providers all over the world. No money leaves your account: it is a guarantee for the property, for an amount equal to the cancellation policy chosen when booking.
Your bank may send you a message when the pre-authorisation is made. It is not an advance payment for the first night but a temporary hold on the amount, which your bank releases automatically, usually within 10–15 days.
When do I pay?
The full amount is paid at the property, usually at check-out.
You can pay with the card used for the booking, with another credit or debit card, or in cash for amounts below €5,000, as required by Italian law.
We accept Visa, Mastercard and Maestro. We do not accept Diners or American Express.
Cancelling a direct booking
Bookings made on this website can be cancelled or changed free of charge up to 7 days before arrival time (15:00). After that, the full amount of the booking is charged.
Cancelling a booking made on other websites
For bookings made on other websites (Booking.com, Expedia, Tripadvisor and similar), the terms of those websites apply and may be stricter.
Early departure
If you leave early, the full amount of the booking is charged.
Tourist tax
The tourist tax is not included in the rate. It is paid at the property, preferably in cash.
It is a provincial tax: the property collects it on behalf of the Autonomous Province of Trento.
Overbooking
In the event of overbooking, the property reserves the right to move the booking to a property of the same standard nearby.
Other information
In high season a booking may require a change of room during the stay, which will be communicated on site. For information about your booking, please contact us.
Some services described on the website may only be available at certain times of the year.
Room photos show the room type, not necessarily every single room.
Parking
Parking on the property is free of charge. The owners accept no liability for damage or theft during your stay.